Application Support-Engineer (m/f/x) - India

Location: 

Chennai, IN, 600001

Department:  Service & Support
Experience:  Professional


”Accelerating business to improve the lives of people”. This is our purpose statement and encapsulates what we enthusiastically do every day. We integrate our customers’ IT systems to make sure that the right data is at the right place at the right time when they digitalize their processes. Companies need their systems to talk to each other to ensure that cars roll off the factory line, that everyone receives their payments on time, and that you can buy what you need from a supermarket.

Our success story began in 1986, when we helped the German automotive industry to digitalize their paper-based supply chains. Today, SEEBURGER is a leading global B2B software provider with more than 1,000 #businessaccelerators in 15 countries worldwide and over 10,000 satisfied customers that rely on our innovative solutions.
 

Supporting our customers worldwide in the operation of their SEEBURGER solutions.

As a software manufacturer for integration solutions, SEEBURGER AG …..

 

Your tasks

 

  • Your main task is the Application support for our Business Integration Suite. This includes classic product support as well as operational and monitoring responsibilities within the scope of SEEBURGER Remote Services.
  • You solve support cases independently via remote support and if needed together with the 3rd level support
  • You not only correct errors, but also improve the operation of SEEBURGER solutions together with the customer through appropriate problem management
  • In addition to the classic production support and monitoring, as a part of the support team you will assist the customer with software updates, system analysis and projects in the service environment
     

Your profile

 

  • You have a good IT knowledge (network, server operating systems, application servers, SQL Databases)
  • You are familiar with EDI\B2B standards and the common communication protocols (SFTP, AS2, OFTP, ...)
  • You have a good understanding and experience in any of the popular Integration software products in the Industry and are willing to continuously upgrade your knowledge
  • You have experience in incident management as well as good knowledge in dealing with IT service applications
  • You have a structured approach and you speak English well

 

 

Contact Recruiting:

 

Suguna Arumugam Velusamy

s.velusamy@seeburger.de

 


Benefit from being part of a company known worldwide for its digitalization solutions. New colleagues, new offices and new products. We are growing, and so should you! We think it is important that you are able to contribute your own specific talents and strengths to our company, and create a path for yourself. Whether you are aiming for a career in management or a specialist area, whether you’re interested in working at a different location or with a new team. Thanks to our know-how and corporate growth in a future-oriented industry, we can offer you both a secure job and a wide range of opportunities. That is what makes SEEBURGER special, as well as our supportive environment in a family-owned company. #StrongerTogether is not just one of our corporate values, it’s something we live every day.

Would you like to join us? Become a #Businessaccelerator today!