Global Order Manager (all genders) - Bretten
Location:
Bretten, DE, 75015
Division/Department:
Administration
Experience:
Professional
We are looking for an experienced Global Order Manager (all genders) to take responsibility for managing and optimising global order management processes in an international role. You will act as a link between our global business units and have the prospect of taking on a team management position in the medium term.
Your tasks
- Processing of international customer orders across several regions, order creation and processing in the in-house ERP system through to invoicing (order-to-invoice process)
- Delivery of electronic delivery notes, order confirmations and standard software
- Order controlling and ensuring project invoicing (milestones, project lump sums and monthly recurring invoices)
- Processing incoming invoices for onward invoicing to customers (order-related travel expenses, purchased services)
- Preparation of preliminary invoices and invoices on account
- Processing of invoices and credit notes incl. complaints processing
- Processing of contract cancellations (confirmation, processing)
- Analysing and continuously improving existing processes to increase efficiency and quality.
- Ensuring smooth communication and cooperation with international sales and consulting teams
- Close cooperation with interface areas, in particular controlling and accounting
- Customs clearance and the associated reporting system
Your profile
- Completed commercial training with additional qualification e.g. business economist IHK (m/f/d) or comparable qualification
- Several years of professional experience in order management, supply chain or a comparable position
- Experience in managing global teams or processes and initial management experience an advantage
- Strong analytical thinking and problem-solving skills
- Communication and negotiation skills, also in an international environment
- High customer orientation and assertiveness
- Strong understanding of business processes
- Fluent written and spoken German and English
- Sound knowledge of ERP systems and MS Office, especially Excel
- Intercultural competence and ability to work in a team
Contact Recruiting:
Nina Muckenfuß