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Service Engineer Cloud Support (all genders) - Bretten

Location: 

Bretten, DE, 75015

Division/Department:  Cloud-/Managed Services
Experience:  Professional


”Accelerating business to improve the lives of people”. This is our purpose statement and encapsulates what we enthusiastically do every day. We integrate our customers’ IT systems to make sure that the right data is at the right place at the right time when they digitalize their processes. Companies need their systems to talk to each other to ensure that cars roll off the factory line, that everyone receives their payments on time, and that you can buy what you need from a supermarket.

Our success story began in 1986, when we helped the German automotive industry to digitalize their paper-based supply chains. Today, SEEBURGER is a leading global B2B software provider with more than 1,000 #businessaccelerators in 15 countries worldwide and over 10,000 satisfied customers that rely on our innovative solutions.

Your Tasks
 

  • Operation and monitoring of central IT systems of the SEEBURGER Cloud
  • Collaboration in the implementation and go-live of new cloud services
  • Incident Management 1st, 2nd Level of the Cloud Services (German and English)
  • Problem Management (categorization of error classes, documentation of error classes and known solution options; error cause analysis and creation of solutions for future error prevention)
  • Service Improvement of supported services to improve service quality and efficiency
  • Creation of work instructions, operating concepts and user guides

 

 
Your Profile

 

  • Completed training in IT, IT systems management or industrial management with IT affinity or comparable training

  • Professional experience in application / customer support or service management

  • Enthusiasm, flexibility, ability to work in a team, as well as resilience and customer-oriented action

  • Enjoy working with people and the diverse tasks of IT

  • Strong communication skills and good knowledge of German and English for international communication with colleagues and customers complete your profile.

 

Even dropouts who are looking for a start in practice will get a chance with us. Potential and commitment are more important than experience. We offer you an intensive induction with experienced mentors at your side in an area with high growth rates and development opportunities.

 

 

Contact Recruiting:

 

Daniel Iwtschenko

+49 7252 96-2224

LinkedIn - XING

 

Benefit from being part of a globally renowned company that is driving digitalisation forward. We continue to grow - and so can you! It is important to us that you can fully utilise your talents and strengths and go your own way, regardless of whether you are aiming for a specialist or management career. With our expertise and growth in a future-oriented industry, we offer a wide range of opportunities and secure jobs. At SEEBURGER, we value the supportive atmosphere and family environment. #StrongerTogether is one of our corporate values and characterises the way we live together.

Sounds exciting? Become a #Businessaccelerator today!

 

Apply now »