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Cloud Support Engineer *12-hour or 8-hour shifts

Location: 

Sofia, BG, 1797

Category:  IT Services
Job level:  Junior


Companies can only exploit the full potential of digitisation if they network their IT systems with each other. And this is exactly what we do for our customers. Put simply: We are our customers' "business accelerators" - and keep the economy moving. Founded in 1986, today 1,000 employees in 11 countries work on our success story.

Our CLOUD SERVICE OPERATIONS team is responsible for the proper operations of all systems hosted in the SEEBURGER Cloud and Managed Services environment. 

 

THE BLUEPRINT:

  • Providing first level support for customer and system incidents
  • Operating & monitoring SEEBURGER Cloud Services; acing technical and business oriented issue analysis
  • Fulfilling standard change requests
  • Following-up on and updating customer status information
  • Identifying and suggesting possible improvements on procedures to increase quality and efficiency

 

YOU:

  • An enthusiastic individual who enjoys team collaboration and task diversity
  • A quick and analytical thinker with sharp client focus and:
  • Basic technical knowledge in Server Operating Systems, Networking, Data Transfer Communication Protocols, Databases, Scripting or Coding, etc. 
  • Very good level of English

 

WE:

  • Become part of our dynamic Cloud Service Operations team, share knowledge, collaborate and expand your personal expert profile in a group of really cool and hardworking people
  • 230 + new teammates in long-distance running | flat hierarchies | versatile tech setting
  • Close mentorship and shadowing paced with your own professional agenda
  • 20+5 days off, Christmas bonus, additional health and dental insurance, 3 additional self-care days off, food vouchers, sports plan, referral bonus, team events, corporate discounts, transport expenses covered, internal trainings, professional conferences etc.

 

Companies can only exploit the full potential of digitisation if they network their IT systems with each other. And this is exactly what we do for our customers. Put simply: We are our customers' "business accelerators" - and keep the economy moving. Founded in 1986, today 1,000 employees in 11 international subsidiaries work on our success story.